This policy outlines the billing and payment procedures for customers of LONDONGLOW. It applies to all transactions made through our website.

Accepted Payment Methods

We accept a variety of payment methods for your convenience. These include:

• Credit and Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay
• Google Pay

When You Are Charged

You will be charged at the time of order confirmation. Your payment will be processed immediately to ensure prompt dispatch of your products.

Currency and Pricing — GBP (£)

All prices displayed on our website are in GBP (£). We strive to provide accurate pricing, but errors may occur. If an error is identified, we will notify you before processing your order.

Taxes and Duties

Prices include VAT where applicable. Customers are responsible for any additional duties or taxes that may arise on international orders.

Payment Security

Your payment information is secure. We use industry-standard encryption and security measures to protect your data during transactions. We do not store your payment information.

Failed or Declined Payments

If your payment fails or is declined, we will notify you via email. You may attempt to place your order again using an alternative payment method.

Billing Enquiries

For any questions regarding billing, please contact us at londonglow.co.uk@gmail.com. Our team is available to assist with any concerns you may have regarding your payment or billing information.